.language-switcher{display:flex;gap:.25rem;align-items:center}.language-switcher button{padding:.375rem .625rem;border:1px solid rgba(255,255,255,.2);background:#ffffff1a;color:#ffffffe6;border-radius:4px;cursor:pointer;font-weight:500;font-size:.75rem;transition:all .2s;min-width:32px}.language-switcher button:hover{background:#ffffff26;color:#fff}.language-switcher button.active{background:var(--secondary);color:var(--primary);border-color:var(--secondary);font-weight:600}.sidebar .language-switcher button{border:2px solid var(--border-color);background:var(--bg-secondary);color:var(--text-primary);border-radius:var(--border-radius-sm);font-weight:600;font-size:.8125rem;padding:.5rem}.sidebar .language-switcher button:hover{background:var(--bg-tertiary);border-color:var(--primary);color:var(--primary)}.sidebar .language-switcher button.active{background:var(--primary);color:var(--text-white);border-color:var(--primary)}.auth-container{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:2rem;background:linear-gradient(135deg,#000b700d,#f0b2410d);position:relative}.auth-container:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:radial-gradient(circle at 20% 30%,rgba(0,11,112,.08) 0%,transparent 50%),radial-gradient(circle at 80% 70%,rgba(240,178,65,.08) 0%,transparent 50%);pointer-events:none}.auth-header{position:absolute;top:24px;right:24px;z-index:10}.auth-card{background:var(--bg-primary);padding:3.5rem 3rem;border-radius:var(--border-radius-lg);box-shadow:0 10px 25px -5px #000b7033,0 0 0 1px var(--border-color);width:100%;max-width:500px;position:relative;z-index:1;animation:slideUp .4s ease;border:2px solid var(--primary-border);border-top:4px solid var(--secondary)}.auth-logo{display:flex;justify-content:center;margin-bottom:2.5rem;animation:scaleIn .4s ease}.logo-image{height:60px;width:auto;transition:transform .2s ease;filter:drop-shadow(0 2px 4px rgba(0,11,112,.2))}.logo-image:hover{transform:scale(1.05)}.auth-card h1{color:var(--primary);margin-bottom:2.5rem;text-align:center;font-size:2.25rem;font-weight:700;letter-spacing:-.02em;line-height:1.2;position:relative;display:inline-block;width:100%}.auth-card h1:after{content:"";position:absolute;bottom:-16px;left:50%;transform:translate(-50%);width:100px;height:4px;background:var(--secondary);border-radius:2px}.form-group{margin-bottom:1.75rem}.form-group label{display:flex;align-items:center;gap:.5rem;margin-bottom:.625rem;color:var(--text-primary);font-weight:600;font-size:.875rem}.input-icon{font-size:1rem;color:var(--primary);transition:color .2s ease}.form-group input:focus+.input-icon,.form-group:focus-within .input-icon{color:var(--secondary)}.form-group input{width:100%;padding:1rem 1.125rem;border:2px solid var(--border-color);border-radius:var(--border-radius-sm);font-size:.9375rem;transition:all .2s ease;background:var(--bg-primary);box-sizing:border-box;font-weight:400;color:var(--text-primary)}.form-group input::placeholder{color:var(--text-light)}.form-group input:hover{border-color:var(--primary-light)}.form-group input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #000b701a,0 0 0 1px var(--secondary)}.form-group .error{color:var(--error);font-size:.8125rem;margin-top:.5rem;display:block;font-weight:500;animation:slideDown .3s ease}.form-group small{display:block;color:var(--text-secondary);font-size:.8125rem;margin-top:.5rem;line-height:1.5}.btn-primary{width:100%;margin-bottom:1.5rem}.btn-primary .btn-icon{font-size:1.125rem;transition:transform .2s ease}.btn-primary:hover:not(:disabled) .btn-icon{transform:translate(3px)}.forgot-password-link{display:block;text-align:right;color:var(--primary);text-decoration:none;font-size:.875rem;margin-bottom:1.5rem;transition:all .2s ease;font-weight:600}.forgot-password-link:hover{color:var(--secondary);text-decoration:underline}.error-message{background:var(--error-light);color:var(--error);padding:1rem 1.25rem;border-radius:var(--border-radius-sm);margin-bottom:1.5rem;font-size:.875rem;font-weight:500;border:1px solid rgba(239,68,68,.2);animation:slideDown .4s ease}.success-message{background:var(--success-light);color:var(--success);padding:1rem 1.25rem;border-radius:var(--border-radius-sm);margin-bottom:1.5rem;font-size:.875rem;text-align:center;font-weight:500;border:1px solid rgba(16,185,129,.2);animation:slideDown .4s ease}.auth-switch{text-align:center;color:var(--text-secondary);font-size:.875rem;margin-top:.5rem}.auth-switch a{color:var(--primary);text-decoration:none;font-weight:700;transition:all .2s ease;margin-left:4px}.auth-switch a:hover{color:var(--secondary);text-decoration:underline}@media (max-width: 640px){.auth-card{padding:2.5rem 2rem;max-width:100%}.auth-card h1{font-size:1.875rem}.logo-image{height:52px}}.notification-center{position:relative}.notification-bell{position:relative;background:none;border:none;font-size:1.5rem;color:var(--text-color, #333);cursor:pointer;padding:.5rem;display:flex;align-items:center;justify-content:center;transition:color .2s}.notification-bell:hover{color:var(--primary-color, #000057)}.notification-badge{position:absolute;top:0;right:0;background:#ef4444;color:#fff;border-radius:50%;width:18px;height:18px;font-size:.7rem;font-weight:700;display:flex;align-items:center;justify-content:center;border:2px solid white}.notification-dropdown{position:absolute;top:calc(100% + .5rem);right:0;width:400px;max-width:90vw;max-height:600px;background:#fff;border-radius:8px;box-shadow:0 4px 6px #0000001a,0 2px 4px #0000000f;z-index:1000;display:flex;flex-direction:column;overflow:hidden}.notification-header{padding:1rem;border-bottom:1px solid #e5e7eb;display:flex;justify-content:space-between;align-items:center;background:#f9fafb}.notification-header h3{margin:0;font-size:1.1rem;font-weight:600}.notification-actions{display:flex;gap:.5rem}.mark-all-read-btn,.close-notifications-btn{background:none;border:none;cursor:pointer;padding:.25rem;color:#6b7280;display:flex;align-items:center;justify-content:center;transition:color .2s}.mark-all-read-btn:hover,.close-notifications-btn:hover{color:var(--primary-color, #000057)}.notification-list{overflow-y:auto;flex:1}.notification-item{padding:1rem;border-bottom:1px solid #e5e7eb;display:flex;gap:.75rem;cursor:pointer;transition:background-color .2s;position:relative}.notification-item:hover{background-color:#f9fafb}.notification-item.unread{background-color:#eff6ff;font-weight:500}.notification-item.unread:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--primary-color, #000057)}.notification-icon{flex-shrink:0;width:2.5rem;height:2.5rem;border-radius:50%;background:#e5e7eb;display:flex;align-items:center;justify-content:center;color:#6b7280;font-size:1.2rem}.notification-item.unread .notification-icon{background:#dbeafe;color:var(--primary-color, #000057)}.notification-content{flex:1;min-width:0}.notification-title{font-weight:600;margin-bottom:.25rem;color:#111827}.notification-message{color:#6b7280;font-size:.9rem;margin-bottom:.25rem;word-wrap:break-word}.notification-time{color:#9ca3af;font-size:.75rem}.notification-actions-item{display:flex;flex-direction:column;gap:.25rem;flex-shrink:0}.mark-read-btn,.delete-notification-btn{background:none;border:none;cursor:pointer;padding:.25rem;color:#9ca3af;display:flex;align-items:center;justify-content:center;transition:color .2s;font-size:.9rem}.mark-read-btn:hover{color:#10b981}.delete-notification-btn:hover{color:#ef4444}.notification-loading,.notification-empty{padding:2rem;text-align:center;color:#6b7280}.layout{min-height:100vh;display:flex;flex-direction:column;background:var(--bg-page)}.layout-body{display:flex;flex:1;overflow:hidden}.top-navbar{background:linear-gradient(135deg,var(--primary) 0%,var(--primary-dark) 100%);color:var(--text-white);padding:0;box-shadow:0 8px 16px -4px #000b704d,0 4px 8px -2px #0000001a;border-bottom:4px solid var(--secondary);position:sticky;top:0;z-index:1000;transition:all .3s ease;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.top-nav-content{max-width:100%;margin:0 auto;display:flex;justify-content:space-between;align-items:center;height:80px;padding:0 2rem;gap:2rem}.top-nav-left{display:flex;align-items:center;gap:1rem;flex:1}.top-nav-center{display:flex;align-items:center;justify-content:center;flex:0 0 auto;position:absolute;left:50%;transform:translate(-50%)}.top-nav-title{display:none}.top-nav-title-text{margin:0;font-size:1.25rem;color:var(--text-white);font-weight:700;letter-spacing:-.02em;cursor:pointer;transition:all .3s cubic-bezier(.4,0,.2,1);text-shadow:0 2px 8px rgba(0,0,0,.2);position:relative;white-space:nowrap}.top-nav-title-text:after{content:"";position:absolute;bottom:-4px;left:0;width:0;height:3px;background:var(--secondary);border-radius:2px;transition:width .3s ease}.top-nav-title-text:hover{color:var(--secondary);transform:translate(2px);text-shadow:0 2px 12px rgba(240,178,65,.4)}.top-nav-title-text:hover:after{width:100%}[dir=rtl] .top-nav-title h2:hover{transform:translate(-2px)}.top-nav-right{display:flex;align-items:center;gap:1rem;flex:1;justify-content:flex-end}.sidebar-toggle{display:flex;align-items:center;justify-content:center;background:#ffffff1f;border:2px solid rgba(255,255,255,.2);color:var(--text-white);font-size:1.5rem;cursor:pointer;padding:.625rem;border-radius:12px;transition:all .3s cubic-bezier(.4,0,.2,1);width:44px;height:44px;box-shadow:0 2px 8px #00000026}.sidebar-toggle:hover{background:#fff3;border-color:var(--secondary);color:var(--secondary);transform:scale(1.08) rotate(5deg);box-shadow:0 4px 12px #f0b2414d}.top-nav-brand{display:flex;align-items:center;gap:.75rem;font-weight:600;cursor:pointer;transition:all .2s ease;padding:.5rem 0;flex-shrink:0}.top-nav-brand:hover{opacity:.9;transform:translate(2px)}.brand-logo{height:42px;width:auto;transition:all .3s cubic-bezier(.4,0,.2,1);filter:drop-shadow(0 4px 8px rgba(240,178,65,.4))}.top-nav-brand:hover .brand-logo{transform:scale(1.1) rotate(5deg);filter:drop-shadow(0 6px 12px rgba(240,178,65,.6))}.top-nav-utils{display:flex;align-items:center;gap:.75rem;padding-right:1rem;border-right:1px solid rgba(255,255,255,.2)}[dir=rtl] .top-nav-utils{padding-right:0;padding-left:1rem;border-right:none;border-left:1px solid rgba(255,255,255,.2)}.user-menu-container{position:relative}.user-menu-trigger{display:flex;align-items:center;gap:.75rem;padding:.5rem 1rem;background:#ffffff1a;border:1px solid rgba(255,255,255,.15);border-radius:25px;color:var(--text-white);cursor:pointer;transition:all .2s ease;font-size:.875rem;font-weight:500}.user-menu-trigger:hover{background:#ffffff26;border-color:#ffffff40}.user-avatar{width:36px;height:36px;border-radius:50%;background:var(--secondary);color:var(--primary);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.875rem;flex-shrink:0;transition:all .2s ease}.user-menu-trigger:hover .user-avatar{transform:scale(1.05)}.user-name{font-size:.875rem;font-weight:500;color:var(--text-white);white-space:nowrap}.user-menu-arrow{font-size:1rem;transition:transform .2s ease}.user-menu-arrow.open{transform:rotate(180deg)}.user-menu-dropdown{position:absolute;top:calc(100% + .5rem);right:0;background:var(--bg-primary);border-radius:var(--border-radius);box-shadow:0 10px 25px #00000026,0 4px 10px #0000001a;border:2px solid var(--border-color);min-width:220px;z-index:1001;overflow:hidden;animation:slideDown .2s ease}[dir=rtl] .user-menu-dropdown{right:auto;left:0}.user-menu-item{display:flex;align-items:center;gap:.75rem;padding:.875rem 1.25rem;color:var(--text-primary);text-decoration:none;font-size:.9375rem;font-weight:500;transition:all .2s ease;border:none;background:none;width:100%;text-align:left;cursor:pointer;font-family:inherit}[dir=rtl] .user-menu-item{text-align:right}.user-menu-item:hover{background:var(--bg-secondary);color:var(--primary)}.user-menu-item.logout-item{color:var(--error);border-top:2px solid var(--border-color)}.user-menu-item.logout-item:hover{background:var(--error-light);color:var(--error)}.user-menu-icon{font-size:1.125rem;color:inherit}.sidebar{width:280px;background:var(--bg-primary);border-right:1px solid var(--border-color);display:flex;flex-direction:column;transition:width .3s cubic-bezier(.4,0,.2,1);position:fixed;top:80px;left:0;height:calc(100vh - 80px);box-shadow:2px 0 8px #0000000a;z-index:100}.sidebar.collapsed{width:80px}.sidebar-header{display:flex;align-items:center;justify-content:space-between;padding:1.25rem 1.5rem;border-bottom:1px solid var(--border-color);min-height:72px;background:var(--bg-primary);position:relative;flex-shrink:0}.sidebar-title{margin:0;font-size:.5625rem;font-weight:700;color:var(--text-light);text-transform:uppercase;letter-spacing:.12em;line-height:1}.sidebar-collapsed .sidebar-title{display:none}.sidebar-close-mobile{display:none;background:none;border:none;color:var(--text-primary);font-size:1.5rem;cursor:pointer;padding:.5rem;border-radius:var(--border-radius-sm);transition:all .2s ease}.sidebar-close-mobile:hover{background:var(--bg-secondary);color:var(--primary)}.sidebar-nav{flex:1;padding:1rem .75rem;overflow-y:auto;overflow-x:hidden;display:flex;flex-direction:column;gap:1rem;min-height:0;-webkit-overflow-scrolling:touch}.sidebar-section{display:flex;flex-direction:column;gap:.375rem}.sidebar-section-profile{padding-bottom:1rem;border-bottom:1px solid var(--border-color);margin-bottom:.5rem;flex-shrink:0}.sidebar-user-profile{display:flex;align-items:center;gap:.875rem;padding:.875rem;background:var(--bg-secondary);border-radius:var(--border-radius-sm);transition:all .2s ease;border:1px solid var(--border-color);position:relative}.sidebar-user-profile:hover{background:var(--bg-tertiary);border-color:var(--primary-border);transform:translateY(-1px);box-shadow:0 2px 4px #0000000d}.sidebar-user-avatar{width:42px;height:42px;border-radius:50%;background:linear-gradient(135deg,var(--primary) 0%,var(--secondary) 100%);color:var(--text-white);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:1.0625rem;flex-shrink:0;box-shadow:0 2px 6px #000b7033;transition:all .2s ease}.sidebar-user-info{flex:1;min-width:0}.sidebar-user-name{font-size:.75rem;font-weight:600;color:var(--text-primary);margin-bottom:.25rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.2}.sidebar-user-role{font-size:.625rem;color:var(--text-secondary);font-weight:500;text-transform:capitalize;line-height:1.2}.sidebar-collapsed .sidebar-user-info{display:none}.sidebar-section-main{flex:1;overflow-y:auto;overflow-x:hidden;margin-bottom:.75rem;min-height:0}.sidebar-section-settings{padding-bottom:.75rem;margin-bottom:.75rem;flex-shrink:0}.sidebar-section-logout{padding-top:.75rem;border-top:1px solid var(--border-color);margin-top:auto;flex-shrink:0}.sidebar-section-title{font-size:.5625rem;font-weight:700;text-transform:uppercase;letter-spacing:.12em;color:var(--text-light);padding:0 1rem;margin-bottom:.5rem;margin-top:0;line-height:1.4}.sidebar-link{display:flex;align-items:center;gap:.875rem;padding:.75rem 1rem;color:var(--text-secondary);text-decoration:none;font-size:.75rem;font-weight:500;border-radius:var(--border-radius-sm);transition:all .2s ease;position:relative;white-space:nowrap;margin:.0625rem 0;min-height:36px}.sidebar-link:hover{background:var(--bg-secondary);color:var(--primary);transform:translate(4px)}[dir=rtl] .sidebar-link:hover,[dir=rtl] .sidebar-logout-btn:hover{transform:translate(-4px)}.sidebar-link.active{background:var(--primary-bg);color:var(--primary);font-weight:600;border-left:3px solid var(--primary);padding-left:calc(1rem - 3px)}.sidebar-link.active:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--secondary);border-radius:0 2px 2px 0}[dir=rtl] .sidebar-link.active:before{left:auto;right:0;border-radius:2px 0 0 2px}.sidebar-logout-btn{color:var(--error)!important;background:none!important;border:none!important;width:100%;text-align:left;font-family:inherit;cursor:pointer}[dir=rtl] .sidebar-logout-btn{text-align:right}.sidebar-logout-btn:hover{background:var(--error-light)!important;color:var(--error)!important;transform:translate(4px)}.sidebar-logout-btn .sidebar-icon{color:inherit}.sidebar-icon{font-size:1rem;color:inherit;flex-shrink:0;width:18px;text-align:center;transition:color .2s ease;display:flex;align-items:center;justify-content:center}.sidebar-link.active .sidebar-icon{color:var(--primary)}.sidebar-link-text{flex:1;transition:opacity .2s ease}.sidebar-collapsed .sidebar-link-text{opacity:0;width:0;overflow:hidden}.sidebar-language-switcher{padding:.5rem 1rem;display:flex;flex-direction:column;gap:.625rem}.sidebar-language-label{display:flex;align-items:center;gap:.875rem;color:var(--text-secondary);font-size:.9375rem;font-weight:500;padding:.5rem 0}.sidebar-language-switcher-collapsed{padding:.5rem;display:flex;justify-content:center}.sidebar-language-switcher .language-switcher{width:100%;justify-content:flex-start}.sidebar-language-switcher .language-switcher button{flex:1}.sidebar-language-switcher-collapsed .language-switcher{flex-direction:column;gap:.5rem;width:100%}.sidebar-language-switcher-collapsed .language-switcher button{width:100%}.sidebar-collapse-btn,.sidebar-expand-btn{position:absolute;bottom:.75rem;left:50%;transform:translate(-50%);background:var(--bg-primary);border:2px solid var(--primary);color:var(--primary);width:36px;height:36px;border-radius:8px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .3s cubic-bezier(.4,0,.2,1);font-size:1.125rem;box-shadow:0 2px 8px #000b7026;z-index:10}.sidebar-collapse-btn:hover,.sidebar-expand-btn:hover{background:var(--primary);color:var(--text-white);border-color:var(--primary);transform:translate(-50%) translateY(-2px);box-shadow:0 4px 12px #000b704d}.sidebar-collapse-btn:active,.sidebar-expand-btn:active{transform:translate(-50%) translateY(0);box-shadow:0 2px 6px #000b7033}.sidebar-expand-btn,.sidebar-collapsed .sidebar-collapse-btn{display:none}.sidebar-collapsed .sidebar-expand-btn{display:flex}.sidebar-overlay{display:none;position:fixed;top:80px;left:0;right:0;bottom:0;background:#00000080;z-index:99;animation:fadeIn .2s ease}.main-content{flex:1;background:var(--bg-page);overflow-y:auto;padding:2rem;transition:margin-left .3s cubic-bezier(.4,0,.2,1);min-height:calc(100vh - 80px);margin-left:280px}.main-content.with-sidebar{margin-left:280px}.main-content.sidebar-collapsed{margin-left:80px}@media (max-width: 1024px){.sidebar{position:fixed;top:80px;left:0;height:calc(100vh - 80px);transform:translate(-100%);z-index:200;box-shadow:4px 0 20px #00000026}.sidebar.mobile-open{transform:translate(0)}.sidebar-overlay{display:block;top:80px}.main-content{margin-left:0!important;padding:1.5rem}.sidebar-close-mobile{display:block}.sidebar-collapse-btn,.sidebar-expand-btn{display:none}}@media (max-width: 768px){.top-nav-content{padding:0 1rem;height:68px;gap:1rem}.top-nav-center{position:static;transform:none;flex:0}.top-nav-title-text{font-size:1rem}.brand-logo{height:32px}.top-nav-utils{padding-right:.75rem}.main-content{padding:1rem;margin-left:0!important}[dir=rtl] .main-content{margin-right:0!important}.sidebar{width:280px;top:68px;height:calc(100vh - 68px)}.sidebar.collapsed{width:280px}.sidebar-overlay{top:68px}}[dir=rtl] .sidebar{left:auto;right:0;border-right:none;border-left:1px solid var(--border-color)}[dir=rtl] .sidebar-link.active{border-left:none;border-right:3px solid var(--primary);padding-right:calc(1rem - 3px);padding-left:1rem}[dir=rtl] .main-content{margin-left:0;margin-right:280px}[dir=rtl] .main-content.with-sidebar{margin-right:280px}[dir=rtl] .main-content.sidebar-collapsed{margin-right:80px}@media (max-width: 1024px){[dir=rtl] .sidebar{left:auto;right:0;transform:translate(100%)}[dir=rtl] .sidebar.mobile-open{transform:translate(0)}[dir=rtl] .main-content{margin-right:0!important}}.sidebar-nav::-webkit-scrollbar{width:6px}.sidebar-nav::-webkit-scrollbar-track{background:transparent}.sidebar-nav::-webkit-scrollbar-thumb{background:var(--border-color);border-radius:3px}.sidebar-nav::-webkit-scrollbar-thumb:hover{background:var(--text-light)}.ticket-card{background:linear-gradient(180deg,var(--bg-primary) 0%,var(--bg-secondary) 100%);border-radius:var(--border-radius-lg);padding:2.25rem;box-shadow:0 4px 12px #000b7014,0 2px 6px #0000000d;border:3px solid var(--border-color);cursor:pointer;transition:all .4s cubic-bezier(.4,0,.2,1);display:flex;flex-direction:column;gap:1.5rem;position:relative;overflow:hidden;height:100%;z-index:1;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.ticket-card:before{content:"";position:absolute;left:0;top:0;bottom:0;width:6px;background:linear-gradient(180deg,var(--primary) 0%,var(--secondary) 100%);z-index:2;border-radius:var(--border-radius-lg) 0 0 var(--border-radius-lg)}.ticket-card-list{flex-direction:row;align-items:stretch;gap:1.5rem;padding:1.5rem;height:auto;min-height:160px}.ticket-card-list .ticket-card-header{flex:0 0 25%;min-width:200px;max-width:280px;margin-bottom:0;border-right:1px solid var(--border-color);padding-right:1.5rem}[dir=rtl] .ticket-card-list .ticket-card-header{border-right:none;border-left:1px solid var(--border-color);padding-right:0;padding-left:1.5rem}.ticket-card-list .ticket-card-header h3{font-size:1.125rem;margin-bottom:.75rem}.ticket-card-list .ticket-description{flex:1;margin:0;-webkit-line-clamp:3;min-width:0}.ticket-card-list .ticket-badges{flex:0 0 auto;margin-top:0;flex-direction:column;align-items:flex-start;gap:.5rem}.ticket-card-list .ticket-card-footer{position:absolute;bottom:1.5rem;left:1.5rem;right:1.5rem;padding-top:1rem;margin-top:0;border-top:1px solid var(--border-color)}.ticket-card-list .ticket-card-main{flex:1;display:flex;flex-direction:column;gap:1rem;min-width:0;position:relative;padding-bottom:3.5rem}.ticket-card:after{content:"";position:absolute;top:-50px;right:-50px;width:150px;height:150px;background:radial-gradient(circle,var(--secondary) 0%,transparent 70%);border-radius:50%;transform:translate(0) scale(.8);transition:transform .5s cubic-bezier(.4,0,.2,1);opacity:.12;z-index:0;filter:blur(20px);pointer-events:none}[dir=rtl] .ticket-card{border-left:3px solid var(--border-color);border-right:none}[dir=rtl] .ticket-card:before{left:auto;right:0;border-radius:0 var(--border-radius-lg) var(--border-radius-lg) 0}[dir=rtl] .ticket-card:after{right:auto;left:-50px}[dir=rtl] .ticket-card:hover .card-arrow{transform:translate(-6px) scale(1.1)}[dir=rtl] .ticket-card-header,[dir=rtl] .ticket-card-footer{flex-direction:row-reverse}[dir=rtl] .comments-count{margin-left:0;margin-right:auto}[dir=rtl] .ticket-badges,[dir=rtl] .ticket-meta-item{flex-direction:row-reverse}.ticket-card:hover{box-shadow:0 20px 40px -8px #000b7040,0 8px 16px -4px #0000001a,0 0 0 1px #f0b24133;border-color:var(--primary);border-left-color:var(--secondary);transform:translateY(-8px) scale(1.02);background:linear-gradient(180deg,#fff,#f8fafc)}.ticket-card:hover:after{transform:translate(-20px,-20px) scale(1.4);opacity:.2}.ticket-card-header{display:flex;justify-content:space-between;align-items:flex-start;gap:1rem;margin-bottom:.25rem;position:relative;z-index:1}.ticket-card-header h3{margin:0;font-size:1.5rem;font-weight:800;color:var(--primary);line-height:1.3;flex:1;letter-spacing:-.03em;transition:all .3s ease;background:linear-gradient(135deg,var(--primary) 0%,var(--primary-light) 100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.ticket-card:hover .ticket-card-header h3{transform:translate(4px);background:linear-gradient(135deg,var(--primary) 0%,var(--secondary) 100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.card-arrow{font-size:1.75rem;color:var(--secondary);transition:all .4s cubic-bezier(.4,0,.2,1);flex-shrink:0;opacity:.7;margin-top:.125rem;filter:drop-shadow(0 2px 4px rgba(240,178,65,.3))}.ticket-card:hover .card-arrow{color:var(--secondary);transform:translate(8px) scale(1.2) rotate(5deg);opacity:1;filter:drop-shadow(0 4px 8px rgba(240,178,65,.5))}.ticket-description{background:linear-gradient(135deg,var(--bg-secondary) 0%,rgba(240,178,65,.03) 100%);color:var(--text-secondary);font-size:.9375rem;line-height:1.75;margin:0;padding:1.375rem 1.5rem;border-radius:var(--border-radius);border:2px solid var(--border-color);display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;transition:all .3s cubic-bezier(.4,0,.2,1);position:relative;z-index:1;box-shadow:inset 0 1px 3px #0000000d}.ticket-card:hover .ticket-description{background:linear-gradient(135deg,#000b7008,#f0b24114);border-color:var(--primary-border);box-shadow:inset 0 2px 6px #000b7014,0 2px 8px #000b700d;transform:translateY(-2px)}.ticket-badges{display:flex;flex-wrap:wrap;gap:.75rem;margin-top:.25rem;position:relative;z-index:1}.badge{display:inline-flex;align-items:center;gap:.625rem;padding:.6875rem 1.25rem;border-radius:24px;font-size:.8125rem;font-weight:800;text-transform:uppercase;letter-spacing:.1em;border:2.5px solid;transition:all .3s cubic-bezier(.4,0,.2,1);box-shadow:0 3px 8px #00000026,0 1px 3px #0000001a;white-space:nowrap;position:relative;overflow:hidden}.badge:before{content:"";position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(90deg,transparent,rgba(255,255,255,.3),transparent);transition:left .5s ease}.badge:hover{transform:translateY(-3px) scale(1.05);box-shadow:0 6px 16px #0003,0 2px 6px #00000026;filter:brightness(1.15)}.badge:hover:before{left:100%}.badge-icon{font-size:.75rem}.status-badge,.priority-badge{font-weight:700;border-width:2px}.category-badge{background:#000057;color:#fff;border-color:#000057;font-weight:700;border-width:2px;box-shadow:0 2px 6px #0000574d}.ticket-card-footer{display:flex;align-items:center;gap:1.75rem;border-top:3px solid var(--border-color);flex-wrap:wrap;margin-top:auto;position:relative;z-index:1;background:linear-gradient(90deg,transparent 0%,rgba(0,11,112,.02) 50%,transparent 100%);margin-left:-2.25rem;margin-right:-2.25rem;padding:1.5rem 2.25rem .5rem}.ticket-meta-item{display:flex;align-items:center;gap:.625rem;color:var(--text-secondary);font-size:.875rem;font-weight:500;transition:color .2s ease}.ticket-card:hover .ticket-meta-item{color:var(--text-primary)}.meta-icon{font-size:1rem;color:var(--text-light);opacity:.8;transition:all .2s ease}.ticket-card:hover .meta-icon{color:var(--primary);opacity:1}.comments-count{margin-left:auto;font-weight:800;display:flex;align-items:center;gap:.625rem;padding:.625rem 1.25rem;background:linear-gradient(135deg,var(--secondary) 0%,var(--secondary-light) 100%);color:var(--primary);border:2.5px solid var(--secondary);border-radius:24px;transition:all .3s cubic-bezier(.4,0,.2,1);box-shadow:0 4px 12px #f0b24159,0 2px 6px #f0b24133;font-size:.875rem;position:relative;overflow:hidden}.comments-count:before{content:"";position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(90deg,transparent,rgba(255,255,255,.4),transparent);transition:left .5s ease}[dir=rtl] .ticket-card-list{flex-direction:row-reverse}[dir=rtl] .ticket-card-list .ticket-card-header{text-align:right}[dir=rtl] .ticket-card-list .ticket-card-footer{left:auto;right:1.5rem}[dir=rtl] .ticket-card-list .ticket-badges{align-items:flex-end}.comments-count:hover{background:linear-gradient(135deg,var(--secondary-hover) 0%,var(--secondary) 100%);border-color:var(--secondary-hover);transform:scale(1.12) translateY(-2px);box-shadow:0 6px 16px #f0b24180,0 4px 10px #f0b2414d}.comments-count:hover:before{left:100%}.comments-count .meta-icon{color:var(--primary);opacity:1;font-size:1.125rem}@media (max-width: 768px){.ticket-card{padding:1.5rem}.ticket-card-list{flex-direction:column;min-height:auto}.ticket-card-list .ticket-card-header{min-width:auto;max-width:none;border-right:none;border-bottom:1px solid var(--border-color);padding-right:0;padding-bottom:1rem;margin-bottom:1rem}[dir=rtl] .ticket-card-list .ticket-card-header{border-left:none;border-bottom:1px solid var(--border-color);padding-left:0}.ticket-card-list .ticket-card-main{padding-bottom:0}.ticket-card-list .ticket-card-footer{position:static;margin-top:1rem;border-top:1px solid var(--border-color)}.ticket-card-list .ticket-badges{flex-direction:row;flex-wrap:wrap}.ticket-card-header h3{font-size:1.125rem}.ticket-description{padding:1rem;font-size:.875rem}.badge{padding:.4375rem .875rem;font-size:.6875rem}.ticket-card-footer{gap:1rem;flex-direction:column;align-items:flex-start}.comments-count{margin-left:0;margin-right:0;width:100%;justify-content:center}[dir=rtl] .comments-count{margin-left:0;margin-right:0}}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}.modal-content{background:#fff;border-radius:12px;width:100%;max-width:600px;max-height:90vh;overflow-y:auto;box-shadow:0 10px 40px #0000004d}.modal-header{display:flex;justify-content:space-between;align-items:center;padding:24px;border-bottom:1px solid var(--border-color)}.modal-header h2{color:var(--primary-color);margin:0;font-size:24px}.modal-close{background:none;border:none;font-size:32px;color:var(--text-secondary);cursor:pointer;line-height:1;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;transition:color .2s}.modal-close:hover{color:var(--text-primary)}.modal-content form{padding:24px}.modal-actions{display:flex;gap:12px;justify-content:flex-end;margin-top:24px}.dashboard{padding:0;max-width:1600px;margin:0 auto;min-height:calc(100vh - 76px);animation:fadeIn .4s ease}.dashboard-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:2rem;gap:2rem;flex-wrap:wrap}.dashboard-header h1{color:var(--primary);font-size:2.5rem;font-weight:700;margin-bottom:.5rem;letter-spacing:-.02em;line-height:1.2;position:relative;display:inline-block}.dashboard-header h1:after{content:"";position:absolute;bottom:-8px;left:0;width:60px;height:4px;background:var(--secondary);border-radius:2px}.dashboard-subtitle{color:var(--text-secondary);font-size:1.125rem;margin:0;font-weight:400}.dashboard-subtitle strong{color:var(--primary);font-weight:600}.org-context{color:var(--text-light);font-size:.9375rem;margin-top:.5rem}.org-context strong{color:var(--primary);font-weight:600}.btn-create-ticket{display:flex;align-items:center;gap:.5rem;white-space:nowrap}.btn-icon{font-size:1.125rem;transition:transform .2s ease}.btn-create-ticket:hover .btn-icon{transform:scale(1.1)}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:1.5rem;margin-bottom:2rem}.stat-card{background:var(--bg-primary);padding:2rem;border-radius:var(--border-radius);box-shadow:0 1px 3px #0000001a,0 1px 2px #0000000f;border:2px solid var(--border-color);border-left:4px solid var(--primary);display:flex;align-items:center;gap:1.5rem;transition:all .3s 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scale(1.2);opacity:.25}.stat-total:before{background:var(--primary)}.stat-open:before{background:#3b82f6}.stat-progress:before{background:#f59e0b}.stat-resolved:before{background:#10b981}.stat-icon{width:64px;height:64px;border-radius:var(--border-radius-sm);display:flex;align-items:center;justify-content:center;font-size:2rem;flex-shrink:0;transition:all .3s cubic-bezier(.4,0,.2,1);box-shadow:0 2px 4px #0000001a;position:relative;z-index:1}.stat-card:hover .stat-icon{transform:scale(1.1);box-shadow:0 4px 6px #00000026}.stat-total .stat-icon{background:var(--primary-bg);color:var(--primary);border:2px solid var(--primary-border)}.stat-open .stat-icon{background:#3b82f61a;color:#3b82f6}.stat-progress .stat-icon{background:#f59e0b1a;color:#f59e0b}.stat-resolved .stat-icon{background:#10b9811a;color:#10b981}.stat-content{flex:1;position:relative;z-index:1}.stat-content h3{font-size:2.5rem;font-weight:700;margin-bottom:.375rem;color:var(--text-primary);line-height:1;letter-spacing:-.03em}.stat-open .stat-content h3{color:#3b82f6}.stat-progress .stat-content h3{color:#f59e0b}.stat-resolved .stat-content h3{color:#10b981}.stat-content p{color:var(--text-secondary);font-size:.875rem;font-weight:500;text-transform:uppercase;letter-spacing:.05em}.filters-section{background:var(--bg-primary);padding:1.75rem;border-radius:var(--border-radius);box-shadow:0 1px 3px #0000001a,0 1px 2px #0000000f;border:1px solid var(--border-color);margin-bottom:2rem;animation:slideUp .4s ease .3s backwards;transition:all .2s ease}.filters-section:hover{box-shadow:0 4px 6px -1px #0000001a,0 2px 4px -1px #0000000f}.filters-header{display:flex;align-items:center;gap:.5rem;margin-bottom:1rem;color:var(--text-primary);font-weight:600;font-size:.875rem;text-transform:uppercase;letter-spacing:.05em}.filter-icon{font-size:1rem;color:var(--primary)}.advanced-filters-toggle{margin-left:auto;display:flex;align-items:center;gap:.5rem;padding:.5rem 1rem;background:var(--bg-secondary);border:2px solid var(--border-color);border-radius:var(--border-radius-sm);color:var(--text-primary);font-size:.875rem;font-weight:600;cursor:pointer;transition:all .2s ease}.advanced-filters-toggle:hover{background:var(--primary);color:#fff;border-color:var(--primary);transform:translateY(-2px);box-shadow:0 2px 4px #000b7033}.advanced-filters-toggle:active{transform:translateY(0)}.filters-controls{display:flex;justify-content:space-between;align-items:center;gap:1.5rem;flex-wrap:wrap}.filters{display:flex;gap:.75rem;flex-wrap:wrap;flex:1}.view-toggle{display:flex;gap:.5rem;background:var(--bg-secondary);padding:.25rem;border-radius:var(--border-radius-sm);border:1px solid var(--border-color)}.view-toggle-btn{display:flex;align-items:center;justify-content:center;padding:.5rem .75rem;background:transparent;border:none;border-radius:var(--border-radius-sm);color:var(--text-secondary);cursor:pointer;transition:all .2s ease;font-size:1.125rem}.view-toggle-btn:hover{background:var(--bg-primary);color:var(--primary)}.view-toggle-btn.active{background:var(--primary);color:var(--text-white);box-shadow:0 2px 4px #000b7033}.view-toggle-btn.active:hover{background:var(--primary-hover)}.filter-btn{padding:.625rem 1.25rem;border:1px solid var(--border-color);background:var(--bg-primary);color:var(--text-secondary);border-radius:var(--border-radius-sm);cursor:pointer;font-size:.875rem;font-weight:500;transition:all .2s ease}.filter-btn:hover{border-color:var(--primary);color:var(--primary);background:var(--bg-secondary)}.filter-btn.active{background:var(--primary);color:var(--text-white);border-color:var(--primary);box-shadow:0 2px 4px #000b7033}.filter-btn.active:hover{background:var(--primary-hover);border-color:var(--primary-hover)}.tickets-section-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1.5rem;padding-bottom:1rem;border-bottom:2px solid var(--border-color);animation:slideUp .4s ease .4s backwards}.tickets-section-header h2{color:var(--primary);font-size:1.75rem;font-weight:700;margin:0;letter-spacing:-.02em}.tickets-count{color:var(--text-secondary);font-size:.9375rem;font-weight:500}[dir=rtl] .tickets-section-header{flex-direction:row-reverse}.tickets-container{animation:fadeIn .4s ease .4s backwards}.tickets-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:1.75rem;padding:.5rem 0}@media (min-width: 1200px){.tickets-grid{grid-template-columns:repeat(3,1fr)}}@media (min-width: 1600px){.tickets-grid{grid-template-columns:repeat(4,1fr)}}@media (max-width: 768px){.tickets-grid{grid-template-columns:1fr;gap:1.25rem}}.tickets-list{display:flex;flex-direction:column;gap:1rem}.tickets-list .ticket-card{max-width:100%}.loading-state,.empty-state{text-align:center;padding:4rem 2rem;background:var(--bg-primary);border-radius:var(--border-radius);box-shadow:var(--shadow-sm);border:1px solid var(--border-color);animation:slideUp .4s ease}.loading-spinner{font-size:3rem;color:var(--primary);animation:spin 1s linear infinite;margin-bottom:1.5rem}.empty-icon{font-size:4rem;color:var(--text-light);margin-bottom:1.5rem;opacity:.5}.empty-state h2{color:var(--text-primary);margin-bottom:.5rem;font-size:1.5rem;font-weight:600}.empty-state p{color:var(--text-secondary);margin-bottom:2rem;font-size:1rem}[dir=rtl] .filters-controls,[dir=rtl] .view-toggle,[dir=rtl] .dashboard-header{flex-direction:row-reverse}[dir=rtl] .dashboard-header h1:after{left:auto;right:0}@media (max-width: 768px){.dashboard{padding:0}.dashboard-header{flex-direction:column;margin-bottom:1.5rem}.dashboard-header h1{font-size:2rem}.stats-grid{grid-template-columns:1fr;gap:1rem}.stat-card{padding:1.25rem}.stat-icon{width:48px;height:48px;font-size:1.5rem}.stat-content h3{font-size:1.875rem}.tickets-grid{grid-template-columns:1fr;gap:1rem}.filters-section{padding:1.25rem}.filters-controls{flex-direction:column;align-items:stretch}.view-toggle{width:100%;justify-content:center}[dir=rtl] .filters-controls{flex-direction:column}}.category-stats-section{background:var(--bg-primary);padding:2rem;border-radius:var(--border-radius);box-shadow:0 1px 3px #0000001a,0 1px 2px #0000000f;border:2px solid var(--border-color);margin-bottom:2rem;animation:slideUp .4s ease .25s backwards}.category-stats-title{display:flex;align-items:center;gap:.75rem;color:var(--primary);font-size:1.5rem;font-weight:700;margin-bottom:1.5rem;letter-spacing:-.02em}.category-stats-icon{font-size:1.5rem;color:var(--secondary)}.category-stats-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:1rem}.category-stat-card{background:var(--bg-secondary);padding:1.5rem;border-radius:var(--border-radius-sm);box-shadow:0 1px 3px #0000000d;border:2px solid var(--border-color);display:flex;align-items:center;gap:1rem;transition:all .3s cubic-bezier(.4,0,.2,1)}.category-stat-card:hover{transform:translateY(-4px);box-shadow:0 4px 12px #000b7026;border-color:var(--primary)}.category-stat-icon{width:48px;height:48px;border-radius:var(--border-radius-sm);display:flex;align-items:center;justify-content:center;font-size:1.5rem;background:var(--primary-bg);color:var(--primary);border:2px solid var(--primary-border);flex-shrink:0}.category-stat-content{flex:1;min-width:0}.category-stat-content h3{font-size:2rem;font-weight:700;margin-bottom:.25rem;color:var(--text-primary);line-height:1;letter-spacing:-.03em}.category-stat-content p{font-size:.875rem;font-weight:500;color:var(--text-secondary);text-transform:capitalize;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.advanced-filters-panel{margin-top:1.5rem;padding:1.75rem;background:linear-gradient(135deg,var(--bg-primary) 0%,var(--bg-secondary) 100%);border-radius:var(--border-radius);border:2px solid var(--border-color);box-shadow:0 4px 12px #000b7014,0 2px 6px #0000000d;display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1.5rem;animation:slideDown .3s ease}.filter-group{display:flex;flex-direction:column;gap:.5rem}.filter-group label{font-size:.875rem;font-weight:600;color:var(--text-primary);text-transform:uppercase;letter-spacing:.05em;margin-bottom:.25rem}.filter-group select,.filter-group input[type=date]{padding:.75rem 1rem;border:2px solid var(--border-color);border-radius:var(--border-radius-sm);background:var(--bg-primary);color:var(--text-primary);font-size:.9375rem;transition:all .2s ease;cursor:pointer}.filter-group select:hover,.filter-group input[type=date]:hover{border-color:var(--primary);background:var(--bg-secondary)}.filter-group select:focus,.filter-group input[type=date]:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #0000571a;background:var(--bg-primary)}.filter-group select option{background:var(--bg-primary);color:var(--text-primary);padding:.5rem}.clear-filters{grid-column:1 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